Terms and Conditions for The Academy

IMPORTANT NOTICE

The Oman recruitment pathway is strictly subject to the terms and duration of our two-year recruitment contract with the Ministry.

As a result, individuals who join later in the process or fail to complete the required steps before the contract’s expiration may not be eligible for employment opportunities. Furthermore, this recruitment process is competitive, as candidates are selected from a pool of registered professionals participating in the program.

While our contract remains in effect, we will continue to assess and nominate candidates from our registered pool for Ministry consideration. However, as the contract approaches its expiration, and if renewal is uncertain, we will discontinue onboarding new applicants.

During the contract period, the number of candidates available for Ministry interviews may vary. To meet recruitment demands, we must maintain a pool of registered candidates larger than the number required for monthly selections.

In light of these conditions, the agency bears no responsibility for the outcome of any individual recruitment process beyond the validity of our contract.

It is the sole responsibility of each candidate to complete their application process in a timely manner and within the contract’s validity period, in accordance with the agency’s guidelines.

The agency shall not be held liable for candidates who are unable to complete their process within the specified timeframe.

Signed: Management

1. Right to Modify Terms:
We reserve the right to update or modify these Terms and Conditions as necessary, at our sole discretion, and without liability. It is the responsibility of the client to periodically review these Terms for any changes.

2. Payment as Acceptance:
By submitting payment for this Academy, you acknowledge and agree to be bound by all the terms and conditions outlined herein.

3. Payment Issues and Disputes:
In the event of payment-related issues, including but not limited to debiting without access or failure of our accounts team to confirm your payment, you must allow a minimum of 14 days for resolution before escalating the matter. It is the client’s responsibility to actively follow up to ensure the matter is being addressed.

4. Interpretation of Terms:
We reserve the exclusive right to interpret, revise, or amend these Terms and Conditions as deemed necessary.

5. Subscription Duration:
This subscription is valid for a one-year period only. After this period, access to the Academy and all associated benefits will be revoked unless you renew your subscription.

6. No Guarantee of Employment:
Registration with the Academy does not imply, guarantee, or promise employment in Oman.

7. Distinction Between Fees:
The Academy registration fee is distinct from our recruitment service fees or any other charges that may be introduced. We reserve the right to introduce additional fees at any stage of the process.

8. Renewal of Benefits:
The benefits associated with the Academy registration are valid for one year from the date of payment. To continue enjoying these benefits, you must renew your registration at the end of the year.

9. Completion of Payment Process:
Do not close the payment page prior to completing the payment process and receiving your login credentials for the Academy. Ensure a stable internet connection to avoid payment errors.

10. Payment Error Resolution:
We will only address payment-related errors after a waiting period of at least 72 hours, provided that no refund has been issued by your bank or payment provider.

11. Limited Interaction with Staff:
Payment for the Academy does not entitle you to direct communication with any of our facilitators or staff beyond the designated support channels specified on the payment page.

12. Copyright and Intellectual Property:
Unauthorized reproduction, sharing, transmission, or distribution of any intellectual property related to the Academy, including login credentials, is strictly prohibited. Any such violations will result in legal action, and may incur a fine of 75,000,000 Naira or 50,000,000 USD, or the equivalent value at the time of the violation.

Services Provided by The Academy:

1. Comprehensive training on the 22 most common Viva questions, with guidance on how to approach them.
2. Access to 60-80 past Viva questions for practice.
3. In-depth analysis of actual past Viva questions.
4. Provision of essential books and soft copy resources for Viva preparation.
5. Access to study materials for the Pearson VUE exam, a prerequisite for GP licensure in Oman.
6. A PDF copy of the Vidan Solutions English to Arabic Handbook for Health Professionals, authored by Dr. Chidiebere Nwachukwu, detailing the Oman dialect of Arabic.
7. Access to past beneficiaries’ Viva experiences, including questions asked, preparation strategies, mistakes made, and key takeaways.
8. Oman-specific guidelines and reference materials for exam preparation and practical application as a GP.
9. Group Viva simulation sessions with experienced coaches prior to your actual Viva.
10. The opportunity to upgrade to Premium Viva Coaching, which includes one-on-one Viva simulation with a coach, available only to those who have completed the entire Academy course.

Refund Policy:

A. Refund Eligibility:
Refunds will only be issued in the event of our failure to maintain access to the Academy website for the duration of your subscription. Refunds will be prorated based on the period you have had access to the site. Temporary glitches or issues that can be resolved promptly are not grounds for a refund. A minimum of 6 weeks will be allowed for us to resolve any hosting issues before a refund is considered.

Except as outlined above, once payment is made, no refund will be granted.

B. Exclusions for Refunds:

• Signing up for the Academy without being qualified or eligible for the Academy or for recruitment is not grounds for a refund. It is your responsibility to review the sales page thoroughly before registering.
• A change of mind or relocation to Oman does not qualify for a refund.
• Changes in immigration laws, recruitment criteria, or eligibility criteria imposed by employers are not grounds for a refund. These criteria are subject to change and may impact your eligibility.
• Failure to read or understand the Terms and Conditions before signing up does not qualify for a refund.

C. Ineligibility for Employment in Oman:
The following individuals are ineligible for employment in Oman and, consequently, are ineligible to join the Academy:

1. Individuals with a positive diagnosis for HIV, Hepatitis B or C, or Tuberculosis (radiologic or laboratory-confirmed).
2. Graduates from Ukraine, China, Russia, or other countries designated by our employers.
3. General Practitioners over the age of 45 (this may change according to employer requirements).
4. Any other criteria specified by our employers in the future.

Please note that eligibility criteria are subject to change, and such changes may result in disqualification or qualification depending on future requirements.

D. Academy Requirement for Recruitment:
Enrollment in the Academy is mandatory for all individuals seeking recruitment through our platform for work in Oman.